Privacy Policy

This Privacy Policy explains how Areena Player ("the app", "we", "us") handles information across all versions — iOS, iPadOS, macOS, Android, Android TV, Windows, and the web app.

Areena Player is a generic IPTV / media player. It does not provide, host, sell, or recommend any channels, movies, or other content. You supply your own sources by adding an M3U playlist (URL or local file) or by signing in to an Xtream Codes account that you already have with a third-party provider.

📱 Information that stays on your device

The following is stored locally on your device only. It is never uploaded to us or to any server we control:

• Playlists you add — the M3U URL, the contents of an M3U file you import, or the Xtream server address.
• Your Xtream username and password, kept in your operating system's secure store (Apple Keychain, Android Keystore). On the web app, they are stored in your browser's local storage.
• Your favorites, recently watched items, "continue watching" positions, and watchlist.
• App preferences such as language.

This data exists only to make the app work for you. Deleting a playlist, or uninstalling the app, removes it.

🐞 Information we process

Crash & error diagnostics

If the app crashes or hits a serious error, we use Sentry (a crash-reporting service) to receive a diagnostic report so we can find and fix the problem. A report may include your device model, operating system version, the app version, and technical details of the error such as a stack trace.

Usage analytics

We use Google Firebase Analytics to understand which parts of the app people use and where playback fails, so we know what to fix and what to build next. What we receive is a count of events, not a record of a person: which channel or title was played (its name and category as shown in your playlist) and how long it was watched, that playback started and how long it took, that playback failed and what kind of failure it was, that a playlist was added or could not be added, which section was opened, that a search returned no results, and when the app language changed. Each is grouped by the kind of device, the kind of playlist source, and the app language.

📢 Advertising

Areena is free because it shows a small banner ad on phones and tablets, served by Google AdMob. Ads never appear on television, desktop or the web.

To choose and measure ads, AdMob may use device identifiers, your approximate location derived from your IP address, and information about your interaction with the ads. Personalised ads are shown only if you allow them: on iPhone and iPad, Apple's App Tracking Transparency prompt asks you first, and in the European Economic Area and the United Kingdom a consent message does. If you decline, you still see ads, just less relevant ones. You can change the tracking choice at any time in iOS Settings → Privacy & Security → Tracking.

🚫 What we never do

• We do not require you to create an account with us.
• We do not sell, rent, or share your personal information.
• We do not track you across other apps or websites unless you allow it in the tracking prompt.
• We do not collect your location, contacts, photos, or browsing history.

🖼️ Photo library permission

On iOS you may see a photo-library permission prompt. Areena Player requests it only so you can pick a local .m3u playlist file to import when you choose "add from file". The app does not browse, read, scan, or upload your photos.

📡 Streaming and your provider

When you play a channel, movie, or series, your device connects directly to the playlist or Xtream service that you configured. We are not the source of that content, and we do not proxy, monitor, or receive that traffic.

Your IPTV provider may collect information (such as your IP address or viewing activity) under their own privacy policy. That relationship is between you and your provider — please review their terms.

🤝 Third-party services

• Sentry — crash and error reporting. See the Sentry Privacy Policy.
• Google Firebase Analytics — anonymous usage statistics. See the Firebase Privacy and Security page.
• Google AdMob — advertising. See how Google uses information from apps that use its services.
• Your IPTV provider(s) — the sources you add yourself, each governed by their own policy.

🔒 Security

Xtream credentials are stored using your operating system's secure storage. Connections use HTTPS whenever your provider supports it; note that many IPTV providers only offer plain HTTP, in which case the connection is not encrypted — that is a property of the provider, not of the app.

👶 Children's privacy

Areena Player is rated for users 13 and older and is not directed at children under 13. We do not knowingly collect personal information from children.

🗂️ Data retention & your control

Data stored on your device remains until you delete the relevant playlist or uninstall the app. Crash reports are retained by Sentry according to their standard retention period and then deleted. Because we do not hold your personal data on our own servers, there is no account for us to delete.

📝 Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be highlighted within the app or on this page.